Frequently Asked Questions (FAQs)

FREQUENTLY ASKED QUESTIONS

  1. How long does delivery take?
    Delivery usually takes 2–7 business days within South Africa.

  2. Do you offer nationwide shipping?
    Yes, we deliver throughout South Africa.

  3. Can I return a wig or hair extension?
    For hygiene reasons, wigs, bundles, and closures cannot be returned once opened, worn, installed, or altered.

  4. How do I track my order?
    A tracking number will be sent once your order has been dispatched.

  5. What payment methods do you accept?
    We accept secure online payments through our website and approved payment gateways.

  6. Are your wigs and bundles made from human hair?
    Yes, we offer premium quality human hair products.

  7. Can I collect my order?
    Collection options may be available. Please contact us before placing your order.

  8. How do I contact customer support?
    Phone/whatsapp +27 67 201 7017
    Website: siphesbeautyboutique.co.za

  9. Do you offer custom wig services?
    Yes, custom wig services may be available depending on the product and requirements.

  10. Can I cancel my order?
    Orders can only be cancelled before processing begins.

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